1. Introduction

Welcome to Be My Guest ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered digital guide platform for hosts and property managers.

2. Information We Collect

2.1 Information You Provide

Account information (name, email address, password)
Property details and listings
Guest guide content and customizations
Payment and billing information
Communications with us

2.2 Automatically Collected Information

Device information (IP address, browser type, operating system)
Usage data (pages viewed, features used, time spent)
Cookies and similar tracking technologies
Log data and analytics

3. How We Use Your Information

Provide and maintain our services
Process your transactions and manage your account
Send you updates, marketing communications, and service announcements
Improve our platform and develop new features
Ensure security and prevent fraud
Comply with legal obligations
Provide customer support

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors who help us operate our platform (hosting, analytics, payment processing)
Your Guests: Information you choose to include in your guest guides
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access and review your personal information
Correct or update your information
Delete your account and associated data
Opt-out of marketing communications
Restrict or object to certain data processing
Export your data in a portable format

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings. See our Cookie Policy for more details.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your data within 90 days, except where retention is required by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@bemyguest.to